Product & Culture
Inside Alpas Labs: Rituals Before We Design & Build
Peek inside our kick-off rituals—from user interviews to prototyping spikes—that keep teams aligned before a single line of code ships.
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GovTech · Martech · Civic Innovation
Since 2018 we’ve paired municipal teams, founders, and scale-ups with product squads that move faster than bureaucracy. Research, branding, and engineering sit in the same room so every launch feels thoughtful, measured, and alive in the hands of citizens.
Our citizen companion for Nepal keeps neighborhood updates, alerts, and services in one playful home.
Usage this year
Real-time notifications routed through LMC Alert and Civi Alert platforms.
Currently in the lab
Alpasisamulti-disciplinarystudioheadquarteredinLalitpur.Weco-createwithcityhalls,socialenterprises,andboldfounderstoturncomplexpublic-servicechallengesintodependabledigitalsystems.Everyengagementblendsresearch,designthinking,andfull-stackdeliverysoproductsmovefrompilottoscalewithconfidence.
Discovery
Facilitated discovery workshops turn leadership goals and ground realities into one prioritized problem statement.
We pair surveys, usage data, and on-the-ground interviews to size the opportunity and uncover the real adoption barriers.
We map every backstage process, touchpoint, and dependency so your product vision ties directly to measurable outcomes.
Clickable prototypes and moderated tests reveal the friction before a single sprint is scheduled.
Rapid experiments validate integrations, infrastructure, and security constraints before committing the full build.
We reconcile ambition, budget, and operational readiness into a north-star roadmap with quick wins and measurable KPIs.
Strategy
We translate your mission, customer promises, and KPIs into a measurable north star that guides every team.
Always-on experimentation frameworks identify the fastest path to activation, retention, and monetization.
We blueprint OKR-driven releases so engineering effort ties directly to revenue, citizen impact, or efficiency goals.
Composable dashboards surface product health, financials, and service SLAs so decisions are grounded in live data.
Trigger-based messaging, in-app nudges, and reward loops keep citizens, merchants, and teams engaged.
We architect the supporting workflows, RPA, and integrations so ops teams can deliver at scale without growing headcount.
Design
Tokenized typography, color, and components keep every screen consistent across citizen, merchant, and admin tools.
Service blueprints and adaptive flows ensure every click, kiosk, or field visit feels seamless for the end user.
We craft omni-channel navigation, search, and conversational UX so information is always one tap away.
Interactive, data-connected prototypes let sponsors, investors, and users feel the product before the first sprint.
Purposeful transitions, haptics, and feedback loops build trust and communicate system state instantly.
Custom illustration, iconography, and empty states humanize complex governance and fintech workflows.
Development
Composable backend services and GraphQL/REST APIs keep every channel in sync and ready for future integrations.
Native iOS, Android, and PWA builds share a common core while respecting the unique needs of field teams and citizens.
We connect wallets, banks, PSPs, and loyalty engines to power seamless procurement, ticketing, and citizen billing.
Content, personalization, and design systems are delivered via CMS + CDN pipelines optimized for performance.
Infrastructure-as-code, automated QA, and real-time monitoring keep deployments fast, compliant, and resilient.
Generative AI copilots, chatbots, and workflow automation help frontline teams respond faster and reduce manual effort.
Design Sprints
Meaningful civic and martech products start with empathy. Our design sprints compress research, prototyping, and validation into a single loop so leadership can make confident, evidence-backed bets.
Field research, stakeholder interviews, and journey mapping uncover the real friction.
We align on success metrics, opportunity statements, and north-star outcomes for the sprint.
Rapid ideation workshops and sketching produce multiple angles before locking in the prototype.
Figma prototypes, motion studies, and technical spikes bring brave ideas to life in days.
Structured user testing, analytics, and qualitative feedback guide shipping decisions.
Our Products
When projects feel heavy, we let Alpi crash the meeting. This playful mascot reminds us to keep curiosity high, take daring leaps, and ship products that feel alive. It is our way of telling teams, “Relax, we’ve done wilder things together.”
Latest News
Product & Culture
Peek inside our kick-off rituals—from user interviews to prototyping spikes—that keep teams aligned before a single line of code ships.
Read story
AI & Civic Tech
From community workshops to pairing with epidemiologists, here’s how the AI Sherpa pilot helped citizens verify COVID-19 risk in minutes.
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Growth & Partnerships
What we learned scaling prototypes into platforms adopted by municipalities, hospitals, and startups across Nepal and beyond.
Read storyStack
From design rituals to infrastructure, here are the technologies behind our products.
Impact
Metrics update every quarter so partners can see how experiments, launches, and optimizations translate into real-world momentum.
Citizen journeys shipped
47
E-governance, fintech, and civic experiences delivered across Nepal and beyond.
Automated alerts delivered
4M+
Hyperlocal notifications powering emergency coordination and proactive city services.
Municipal partners onboarded
32
From Lalitpur to Nepalgunj, councils and wards trust Alpas for citizen-first platforms.
Idea-to-pilot timeline
12 weeks
Design sprints + modular stacks mean teams validate faster and launch with confidence.
Our clients
Recognition
From Kathmandu to Europe and beyond, our partners continue to set the benchmark for civic tech and digital public services. These nods are less about trophies and more about citizens whose daily lives are getting easier.
5 international nods · 3 regions · thousands of empowered citizens
We celebrate these nods with our city partners, founders, and citizens who co-create every sprint with us.
NASIT jury recognizes LMC Alert + Ward App for reimagining emergency comms.
Team heads to APICTA to showcase civic preparedness stacks with Civi Alert.
WSA nomination sends Ward App to the global stage in Europe.